We will deliver the products which are indicated on your order confirmation. SDP Joyas BV can, in no way, be held responsible for errors made by the customer concerning the delivery or billing address and for eventual late deliveries or the impossibility to deliver the products ordered, due to that mistake.
Title to and risk of loss concerning your products, will pass to you on delivery of the products to the address stated in your order confirmation.
When a product is in stock, it shall be delivered to your delivery address within 1 to 3 working days (Benelux). This delivery schedule is an indication and therefore not binding.
Deliveries are scheduled during office hours from Monday – Tuesday – Wednesday and Thursday (except on holidays).
If a product is not in stock, the consumer will be notified with an email about another delivery date. In case the consumer doesn’t agree with the delay, the order can be cancelled or the consumer can order an alternative product. The price for the cancelled order will be refunded or, in case of an order for an alternative product, a new invoice will be made or credited, considering the price paid for the product that is cancelled.
If we are not able to deliver within the agreed time, you will be notified before the delivery term expires. If we fail to deliver within the agreed time, you can decide to cancel your order and you will be refunded within 30 days after cancellation.
We cannot be held responsible for consequential damage due to late delivery or non-delivery by the courier service that we use.