Privacy Policy

Privacy Policy – SdP Joyas BV

At SdP Joyas BV, we value discretion, trust, and transparency. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website.

All personal data is processed in accordance with the General Data Protection Regulation.

1. Data We Collect

We may collect and process the following personal data:

  • Name and contact details (email address, telephone number)
  • Billing and delivery address
  • Payment details
  • Order history
  • Account information (if you create an account)
  • Technical data (such as IP address, browser type, and device information)
  • Website usage data (via cookies and similar technologies)

2. How We Use Your Data

Your data is used with care and solely for the following purposes:

  • To process and deliver your orders
  • To provide customer support and order updates
  • To manage your account (if applicable)
  • To enhance and personalize your experience on our website
  • To improve our services and website performance
  • To comply with legal and administrative obligations

3. Marketing Communications

With your consent, we may inform you about new collections, exclusive offers, and brand updates.

You may withdraw your consent and unsubscribe at any time via the link included in our communications.

4. Sharing of Data

We do not sell your personal data.

Your data is only shared with carefully selected third parties when necessary for our services, such as:

  • Payment providers
  • Delivery partners
  • IT and hosting service providers

These parties are contractually bound to handle your data securely and confidentially.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies allow us to:

  • Recognize your preferences
  • Improve website functionality
  • Analyze website usage

You can manage or disable cookies through your browser settings at any time.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse.

8. Your Rights

Under the General Data Protection Regulation, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise your rights, please contact us using the details below.

9. Contact

For any questions regarding this Privacy Policy or the processing of your data, please contact:

Email: [email protected]

We will respond with care and diligence within a reasonable timeframe.

10. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time to reflect legal, technical, or business developments.

The most recent version will always be available on our website.

our personal data is

processed, please contact us at [email protected].